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Delivery Information

When will my order be shipped?

UK 3-4 working days delivery Ireland 3-5 working days delivery
Australia 5-7 working days delivery
Belgium 3-5 working days delivery
Denmark 3-5 working days delivery France 3-5 working days delivery Finland 3-5 working days delivery Germany 3-5 working days delivery Italy 3-5 working days delivery Japan 5-7 working days delivery Netherlands 3-5 working days delivery Spain 3-5 working days delivery Sweden 3-5 working days delivery

  • Please be aware of customs and duty fees the customer will be liable to pay in any destination outside of the EU. We are not responsible for any parcels returned for unpaid customs fees and will not issue refunds under these circumstances. If you have any other delivery questions please contact us at


If within 28 days of receipt of your order, you are not happy with your purchase and it remains in an unused condition in its original packaging you are able to return your order to Boiler Room for a refund. We ask that you first email to notify us of your decision.

If returning goods from outside of the EU, please ensure a copy of the original invoice is included with the goods to ensure that there are no extended delays due to customs processing.

Refunds on returned items

The processing time for a returned item is 1-2 days from receipt of the return. Once processed you will receive a confirmation email to acknowledge receipt of the goods and an update on the refund process status.

Upon review of your return, the refund will then be processed to your original method of payment. The refund may take between 7-10 working days to reach you.

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